FAQ'S

Jewelry & Products:

  • How do I care for my Crown jewelry? To keep your Crown jewelry looking its best, we recommend gently wiping it with a soft, dry cloth after each wear. Avoid harsh chemicals and abrasive cleaners. Store your jewelry in a cool, dry place when not in use. For more detailed care instructions specific to certain materials, visit our [Jewelry Care]([link to jewelry care page]) page.
  • What is your sizing guide? We understand that getting the perfect size is important. You can find our comprehensive sizing guide on each product page, which includes helpful tips for measuring and choosing the right size.
  • Are your pieces hypoallergenic? The majority of our jewelry is crafted from hypoallergenic materials, such as recycled stainless steel and certain gemstones. However, we recommend consulting the product description for each piece, as some might contain trace elements that could irritate sensitive skin.
  • Do you offer repairs or replacements? We do not, but we have a 30 day return policy if you have any issues.
  • Can I customize any pieces? We do not offer customization, yet ;) ...

Ordering & Shipping:

  • What are your shipping options and costs? We offer a variety of shipping options to suit your needs, with estimated delivery times and costs displayed during checkout. Generally you should expect around 2-3 weeks for shipping. For expedited shipping options, there will be an additional cost displayed at checkout.
  • Do you offer international shipping? Not at the moment, but soon we will be shipping internationally. 
  • What is your return policy? We have a 30 return policy you can find here: https://crownstore.ca/pages/refund-policy

 

What is your return policy?

We have a 30 return policy you can find in the Useful Links section at the bottom of the page.

What are your shipping options and costs?

We offer a variety of shipping options to suit your needs, with estimated delivery times and costs displayed during checkout. Generally you should expect around 2-3 weeks for shipping. For expedited shipping options, there will be an additional cost displayed at checkout.

Can I customize any pieces?

We do not offer customization, yet !